JOB ANNOUNCEMENT
Spanish Speaking Crisis Line and Community Advocate
Compensation: $12.50 to $14 per hour, plus excellent benefits
Hours: Full time (40 hours) Monday through Friday 8:30 to 5:00, some weekends
and evenings required
Primary Duties: Coordinate volunteer training, staffing and management of the
24-hour crisis line, coordinate other volunteer activities, as requested, and
perform community advocacy.
1. Manage all aspects of the 24-hour crisis line.
2. Conduct a twice yearly (spring and fall) volunteer training for those staffing
the crisis line, and working as volunteers in other areas of the agency. Duties
include
" Curriculum development
" Teaching the classes and/or providing instructors
" Evaluation of the class content
" Coordination of the training site
3. Prepare weekly schedules for staffing the volunteer crisis line.
4. Routinely and personally staff a crisis line shift in order to stay in contact
with the service.
5. Take a leadership role in the community for promoting the crisis line and
for continuously improving the quality of the service. Attend meetings, serve
as a speaker in various venues to promote the crisis line, and work with other
agency experts to identify and emulate best practices.
6. Perform community advocacy functions as requested.
7. Develop and conduct training for all staff and board members on the subject
of domestic violence.
8. Promote teamwork and teambuilding with all staff and agency collaborators
at all times. Work to ensure the success of others.
9. Work effectively with diverse staff, volunteers and clients
10. Facilitate monthly volunteer/relief staff meetings; prepare agendas for
meetings including ongoing training.
Minimum Qualifications:
1. Fluent Spanish speaker AND extensive knowledge of and experience with the
Hispanic/Latino culture and community.
2. Bachelor's degree in social work or related field. Relevant work experience
can be substituted for the educational requirement.
3. One year of recent experience providing advocacy services in the violence
against women arena.
4. At least 1 year recent experience as a domestic violence (or similar field
of work) advocate or volunteer.
5. Experience as a trainer.
6. Excellent writing and speaking skills.
7. Proficiency with Microsoft Office programs, including Excel, Word and Access
(or similar database management programs).
8. Ability to cultivate professional, supportive relationships with volunteers
and other providers.
9. Ability to learn to schedule staff and volunteers for phone shifts.
10. Experience working as a team member and positive contributor to an office
environment.
11. Ability to work in a confidential manner and in a confidential setting.
12. Ability to work with diverse staff, clients and volunteers.
13. Own transportation, a valid Washington State driver's license and proof
of auto insurance.
To apply, please send a resume with a letter outlining your interest and specific
qualifications for this position to: DAWN PO Box 88007, Tukwila, WA 98138, or
to maggie dot cullen at dawnonline dot org or fax 425-656-4309. To learn more
about DAWN please visit our website at www.dawnonline.org
Please Note: DAWN offers of employment are contingent
upon signature of an oath of confidentiality and a police background check.
DAWN is an equal opportunity employer: domestic violence survivors and minorities
strongly encouraged to apply.