Providing services to women and children victims of domestic violence


Spanish Speaking Crisis Line and Community Advocate

Compensation: $12.50 to $14 per hour, plus excellent benefits
Hours: Full time (40 hours) Monday through Friday 8:30 to 5:00, some weekends and evenings required

Primary Duties: Coordinate volunteer training, staffing and management of the 24-hour crisis line, coordinate other volunteer activities, as requested, and perform community advocacy.

1. Manage all aspects of the 24-hour crisis line.
2. Conduct a twice yearly (spring and fall) volunteer training for those staffing the crisis line, and working as volunteers in other areas of the agency. Duties include
" Curriculum development
" Teaching the classes and/or providing instructors
" Evaluation of the class content
" Coordination of the training site
3. Prepare weekly schedules for staffing the volunteer crisis line.
4. Routinely and personally staff a crisis line shift in order to stay in contact with the service.
5. Take a leadership role in the community for promoting the crisis line and for continuously improving the quality of the service. Attend meetings, serve as a speaker in various venues to promote the crisis line, and work with other agency experts to identify and emulate best practices.
6. Perform community advocacy functions as requested.
7. Develop and conduct training for all staff and board members on the subject of domestic violence.
8. Promote teamwork and teambuilding with all staff and agency collaborators at all times. Work to ensure the success of others.
9. Work effectively with diverse staff, volunteers and clients
10. Facilitate monthly volunteer/relief staff meetings; prepare agendas for meetings including ongoing training.

Minimum Qualifications:
1. Fluent Spanish speaker AND extensive knowledge of and experience with the Hispanic/Latino culture and community.
2. Bachelor's degree in social work or related field. Relevant work experience can be substituted for the educational requirement.
3. One year of recent experience providing advocacy services in the violence against women arena.
4. At least 1 year recent experience as a domestic violence (or similar field of work) advocate or volunteer.
5. Experience as a trainer.
6. Excellent writing and speaking skills.
7. Proficiency with Microsoft Office programs, including Excel, Word and Access (or similar database management programs).
8. Ability to cultivate professional, supportive relationships with volunteers and other providers.
9. Ability to learn to schedule staff and volunteers for phone shifts.
10. Experience working as a team member and positive contributor to an office environment.
11. Ability to work in a confidential manner and in a confidential setting.
12. Ability to work with diverse staff, clients and volunteers.
13. Own transportation, a valid Washington State driver's license and proof of auto insurance.

To apply, please send a resume with a letter outlining your interest and specific qualifications for this position to: DAWN PO Box 88007, Tukwila, WA 98138, or to maggie dot cullen at dawnonline dot org or fax 425-656-4309. To learn more about DAWN please visit our website at

Please Note: DAWN offers of employment are contingent upon signature of an oath of confidentiality and a police background check. DAWN is an equal opportunity employer: domestic violence survivors and minorities strongly encouraged to apply.